SHIPPING

Shipping to Peninsula, Balearic islands, Ceuta and Melilla ( but not the Canary islands)

To avoid delivery incidents (wrong addresses, impossibility of finding someone at home, etc), it is essential to fill in correctly the relevant order form, being advisable to fill the box relating to your contact.

The SHIPPING COSTS are FREE , only for Spain PENINSULA , BALEARIC islands, CEUTA AND MELILLA

RETURN FOR CHANGE OF SIZE. The cost of the return for change of size is free (maximum 15 days). Includes a only change of size. In the case of CEUTA and MELILLA, the return for change of size or model will ALWAYS have a cost of 8 euros.

RETURN simple. Return the money but has a cost of 8 € will be charged to the customer in all areas.

IN CASE OF SPECIAL PROMOTIONS:

- In case of discounts below 10%, the conditions of sending and return will be the masses that in a purchase without a discount.

-In case of discounts equal to or greater than 20%, the size change will have a cost of 8 euros extra. And in the case of a return simple, you will be charged € 8 in the refund of the amount

-In the case of the PACKS discount, the size change will have a cost of 8 €

PROCESS OF CHANGE OF SIZE OR REFUND SIMPLE (WITHIN 15 DAYS)

The customer will be in contact with zapatodirecto.com by phone or WhatsApp in 605 490 000 , or by mail at info@zapatodirecto.com and send a messenger to your home.

The product should arrive in perfect condition, with ITS BOX, without breaks. You must protect the box with a bag.

As soon as we get the merchandise, we will review it and proceed to make the change or refund the amount of the same way the customer made the payment.

If it is return simple, you will deduct the cost of the return (8 €)

NOTICE: the return whose products do not arrive in perfect condition and in its original cardboard box protected, will not be reimbursed.

 

CURRENCY AND TAXES

The prices on this page are in euros. In accordance with the legislation in force, Shoe shops Online SL. is obliged to charge VAT to all orders. Our products are VAT (21%) included in the price.